WN Announces Leadership Changes With Retirements And Promotions

Published on


Executive Vice President of Daily Operations Greg Wells is retiring from his current position and will move to an Advisor role, effective March 1. Wells has a broad background of operational experience, starting on the Ramp in 1981, and working his way up to Executive Vice President. Throughout his tenure, he worked in nine different locations before moving to Dallas in 1997. His experience includes Station Manager in both San Jose and Phoenix, Regional Ground Operations Director, Senior Ground Operations Director, Director of Flight Dispatch, Vice President of Safety, Security and Flight Dispatch, Vice President of Ground Operations, Senior Vice President Ground Operations, and Senior Vice President Operational Performance. As an Advisor, Wells will provide Leadership coaching and mentoring historical perspectives and insights on a recurring basis to various training classes, and input into Operational training needs.

Senior Vice President of Air Operations Alan Kasher is promoted to Executive Vice President of Daily Operations and will be transitioning into that role over the next month. Kasher, a Pilot, joined Southwest more than 20 years ago as a First Officer and upgraded to Captain in 2007. He worked in Flight Operations Safety and served in various management positions within Flight Operations. He served as Director of Operations and Managing Director of Regulatory Programs and Compliance, then Vice President of Flight Operations, prior to transitioning to his most recent role. In his new position, Kasher will oversee the daily operations of the airline, including Air Operations, Technical Operations, and Daily Operations.

Major changes in the airline

Sam Ford is promoted to Vice President Operational Strategy & Performance, effective Feb. 1. Ford started his career at Southwest in 2007 in Financial Performance & Analysis (FP&A), where he supported Technology and Marketing, among other departments. Ford has also served in Leadership positions on the Company’s Customer Support & Services and Operational Performance Teams, before most recently serving as Managing Director of Operational Strategy & Performance.

Chris “CJ” Johnson is promoted to Vice President Ground Operations, effective Feb. 1. Johnson started his career as a Ramp Agent in Detroit in 1993 and has held Leadership roles as Manager in Orlando, Assistant Station Leader in Oakland, Station Leader in Birmingham, Sacramento, Los Angeles, and Phoenix, Station Director, Senior Station Director, and Senior Director of Labor Relations, before most recently serving as Managing Director Ground Operations.

Julia Landrum is promoted to Managing Director Financial Planning & Analysis (FP&A), effective Feb. 1. She will be responsible for ensuring the Company’s business plan and budget remain in line with major Company initiatives; evaluating future trends and opportunities, and providing economic and industry analysis.

Vice President of Customer Relations/Rapid Rewards Jim Ruppel has announced his retirement and will move to an Advisor role, effective March 1. With 43 years of service at Southwest, Ruppel began his career as a Provisioning Agent and has served in a number of Leadership roles, including Manager of Central Baggage Claims, and Director of Customer Relations. Ruppel grew the Customer Relations/Rapid Rewards Team from two to more than 400 Employees. In his Advisor role, he will continue to share his invaluable institutional knowledge as the airline continues to adapt to best meet the needs of customers in an ever-changing environment. With Ruppel’s move to Advisor, Managing Director of Customer Experience Tony Roach will provide oversight of the Customer Relations/Rapid Rewards Department.

“I want to personally thank both Greg and Jim for their decades of servant Leadership and their many contributions to Southwest Airlines, and I’m delighted they will continue their service as trusted advisors,” said Southwest Airlines Chairman and CEO Gary Kelly. “We are incredibly fortunate to have such a strong Leadership bench to fill their big shoes and help lead Southwest Airlines as we embark on our milestone 50th anniversary year.”

© 2022 Hariworld. All rights reserved.

Contact Us

[salesforce form=3]